Bolger Inc.

We are printers. And innovators at heart. We are in business to help our clients communicate with their audience. Our unique combination of bringing applied ingenuity, craftsmanship and sustainability into all we produce makes us unique. We’re constantly rethinking and evolving to get the solutions that change the game.

Our core values drive everything we do. We believe in doing the right thing, the right way and with the right people. Our people are at the heart of Bolger, and we are who we are because of the kindness, compassion, and consideration our people show every day. If you have a drive to succeed, a passion for helping clients, an ability to think new, and the requisite talent, then we’d love to talk.

Bolger Inc. is an 87 year-old, third generation, family owned multi-dimensional printing organization. While our roots are in producing beautiful commercial, digital and wide format printing for Luxury, Healthcare, Financial, Corporate, Educational, and Retail markets, we are also a leading provider of integrated marketing services for a wide range of national and international clients.
Our passion is to help clients succeed at creating and delivering their marketing and visual communication objectives. We do this by producing beautiful print as well as by developing customized end-to-end communication services that enable our clients to orchestrate their marketing communication and product fulfillment objectives across their entire channel of customer networks. This is accomplished through our class-leading web-based Smart Q technology platform combined with our offset and digital print, mailing, kitting and fulfillment services.

Bolger is ISO 9001:2015 certified, and proudly part of the Sustainable Green Print partnership (SGP).

Job Title: QC Support

Position Summary:

QC Support will support the quality checks of job ticket information, variable data and specifications to ensure accuracy of mailing materials. Ensuring that all materials and information is clear and within the ticket once proof approval is completed and a new job ticket is printed if needed. Work in conjunction with all internal departments. Communicate and collaborate with CSR, Managers, supervisors, leads and sales to ensure the efficient flow of variable production work. Support the BD-CST team in data entry work as needed.

Principle Accountabilities

Review variable and inkjet proofs against original data, along with specs and information on job tickets. (Stock, Tags, Due Date)

Help identify issues on the production floor as they pertain or may impact Bolger Direct or customers from a quality and efficiency stand point.

Follow up with necessary personnel to assure appropriate action was taken and any issue is resolved.

Openly communicates with CSR from Como, BD management, supervisors and leads.

Responsible for sharing information and insuring proper team members are involved to hit customer expectations.

Support all department material items are available before job ticket is released to department’s to ensure success. (PO’s for paper, osv, materials, etc.)

Utilize EFI Monarch system tools. Ask for additional training as needed.

Follow production scheduled priorities to support BD to maximize on time delivery.
Reinforce and support all safety rules and guidelines.

Help and support effective and efficient assignments and responsibilities and expected levels for Bolger’s customers.

Attend all training related to OSHA, ISO 9001 and Bolger Direct certification compliancy training as it relates
to customer requirements.

Able to handle multiple projects/tasks at any given time and be able to prioritize as needed.

Attend events to maintain/enhance knowledge and understanding of digital technology and equipment.

Assist in implementing and identified opportunities to increase Bolger Value Add Revenue.

Keep Account Services Manager informed of any items and situations that requiring attention or action.

Perform all other duties as required for Bolger’s customers:

This position requires:

 Ability to problem solve and react to issues effectively and professionally
 Self-motivated, detailed oriented, reliable and energetic
 Understand and apply job ticket information so it is clearly understood by production employees
 Excellent verbal and written communication skills
 Able to work within a production team environment, use relationship building skills to support trust,
honesty and respect
 Ability to defuse volatile situations resulting in a win-win situation
 Team player, believing there is always a better way
 Experienced in monarch, Microsoft Office (Excel, Word, Power Point)
 Analytical and problem-solving skills
 Organized and detail oriented
 Process improvements as they support ISO 9001 and Lean manufacturing
 Someone with great attention to detail for Quality checking our variable data and ticket/order
verification.
 Excellent computer experience and a good working knowledge of excel.
 Efficient with web access for data entry / order entry.
 Mail/postal knowledge is a plus.

Qualifications

High school diploma required. Prefer 1-2 years broad based background with experience in quality control,
print and/or mailing.

Possess good verbal and written communication skills, analytical and decision making
ability, and demonstrate his/her leadership skills.

Have a good understanding of Microsoft office (Excel and
Word).

Able to work autonomously, with little direction, and possess good organizational skills.

Demonstrate patience, tact, cheerful disposition and enthusiasm, in varying circumstances.

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