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Compliance & Security

Rest easy with airtight data security and compliance.

 

Secure Products
  • Health Plan Information
  • Summary Benefits
  • Enrollment Forms
  • Financial/Giving Statements
  • Compliance/Regulatory Information

Healthcare

Financial

Education

Discover a smarter, more secure way to manage omni-channel communications.

Secure Solutions

We deliver compliant solutions to help you engage your clients throughout the communication lifecycle. We are one of the few commercial printers across the country to address all three areas of security compliance: personnel, physical, and data, all supported by an annual 3rd party SSAE 18/SOC 2/Type 2 audit.

HIPAA health insurance portability and accountability

Security Standards

Personnel Security

All Bolger personnel and temps are required to complete annual Compliance training that includes:

  • Quality (QMS) ISO 9001:20015

  • Sustainability (SMS) Environmental, Health and Safety to the SGP Criteria

  • Information Security (ISMS) to comply with CMS Chapter 9

  • Signing a Code of Compliance document that includes Code of Conduct and Conflict of Interest

In addition to all of the above, Bolger personnel and temporary workers with access to protected health information (PHI), financial and proprietary information and who carry red security badges have been:

  • Drug tested
  • Criminal background check conducted
  • Exclusion checks – OFAC, GSA, OIG, FBI, FDA and MHCP conducted
  • Documentation of all training and signed documents are located in Bolger’s online document control system.

Facility Security

Bolger Direct Facility Security

Locked down facility with alarmed emergency exits

    • Employee HID swipe badge entry system for red badge employees
    • Secure hold area for Visitors and Vendors who are required to sign in and carry a Visitors badge then be escorted
    • Surveillance cameras both inside and outside
    • Locked cages for required secure work
    • An internal locked down IT department within the locked down facility for redundancy
Como Facility Security
    • Exterior coded keypad entry system
    • IT and server rooms locked down with HID badge swipe system

Data Security Compliance

  • Secure SFTP Servers for Data Transfer
  • Access to sensitive data permitted by Photo ID / Red Badged Employees
  • Access to data center via Photo ID / Red Badged Employees
  • Secure SFTP Servers for Data Transfer
  • Traceability of data
  • Work station security
  • Encryption of secure electronic data for transfer
  • 10 Year Data Retention
  • Multi-Tier Data Retention model
  • Secure fire wall