This family of healthcare companies serves 1.25 million members and provides care to more than 500,000 patients in Minnesota and Wisconsin. However, their existing infrastructure could not support their growing members. A complex and lengthy internal process for creating open-enrollment materials was difficult and costly. Importantly, their legacy workflow was negatively impacting their sales cycle.

The Stelter Company, an organization devoted to helping non-profits mobilize giving through direct-mail and data-driven initiatives, saw growth stagnate due to equipment and vendor limitations. Stelter was able to immediately see dividends in the new partnerships and sales strategies. These improvements allowed them to present complete end-to-end production capabilities, quality controls, and meet high environmental standards.

Thomson Reuters needed a partner to help them integrate digital assets to improve user experience, streamline systems management, and reduce costs. As part of their plan, Thomson also wanted to outsource their print-on-demand service. Using SmartQ, we developed a custom platform that consolidated over 2,500 assets from three different internal systems.