Informed Delivery from the US Postal Service sends consumers a preview of the mail they will receive later in the day. Consumers receive a morning email that displays images of soon-to-be-delivered letter-size mail. The great news for direct mail marketers and others communicating with their customers is the USPS distributes your message in an additional channel at no charge!
This is one of the few times you can get something for nothing. The base program is automatic and requires no special preparation by the mailer. About 17 million consumers have subscribed to Informed Delivery and are receiving previews of their mail in their morning inboxes. The open rate on these emails is extraordinary-about 65 percent.
Marketers should take advantage of these extra free impressions and add compelling text and graphics or teasers to their envelopes, postcards, or self-mailers. These efforts will make the scanned pieces stand out in the morning emails and increase the chances of engagement once the physical mail pieces arrive in consumer mailboxes.
The USPS doesn’t support flats, catalogs, and magazines in the basic service, but read on to see how mailers of these materials can still take advantage of the Informed Delivery program.
Informed Delivery Campaigns
Mailers can substitute the default monochrome images with full color ads that include a call to action and a link. Again, the Postal Service charges nothing for this service! A campaign requires little extra work. Most times, the artwork and landing pages will already exist as part of your marketing campaign. Mailers can work with print and mail service providers like Bolger Printing to design and submit an Informed Delivery campaign.
Informed Delivery presents full color ads first in the list of a consumer’s daily summary of mail pieces. A link in the ad can lead directly to landing pages for special sales, donation collection, event sign ups, video demonstrations, customer online portals, and more. Mailers can include flats, catalogs, and magazines in their Informed Delivery campaigns featuring substitute images.
If you’ve been thinking about running a multi-channel campaign, Informed Delivery is an easy and inexpensive way to start.
High Value/Low Cost
To make Informed Delivery campaigns even more effective, segment your mailing list. Your customers will see different graphics or links, depending on criteria you declare. A bank for instance, might provide links to different branches depending on the mail recipient’s location. Or an airline might alter their offer according to consumer loyalty points. The possibilities for targeted marketing, including extra free impressions and website links, are endless.
After the mailing, the US Postal Service compiles Informed Delivery campaign statistics. Mailers can view detailed reports on campaign delivery dates, email opens, and clickthroughs. Pre-mailing file analysis is also available so you can estimate the number Informed Delivery subscribers in your target zip codes or on your mailing list.
The US Postal Service runs promotions to encourage mailers to give Informed Delivery a try. Call us to hear about the schedule for the next promotional period and save money on postage while still doubling your impressions for free. It can’t get any better than that!
Learn more about the Informed Delivery program and see a personalized video explanation at www.usps.com/business/informed-delivery.htm. Don’t worry about the technical items or campaign set-up steps. The mailing experts at Bolger Printing will take care of those details for you. To experience Informed Delivery for yourself, sign up at www.informeddelivery.com. Within a few days you will receive your digest of daily mail via email. Once you see how it works, call us to double the impact of your next direct mail project.